At SILKTSRIDE, we prioritize seamless delivery for your fashion essentials. Our team carefully processes all orders within 1-2 business days, ensuring your curated selections—from versatile apparel to functional accessories—are packed with precision. Whether you're refreshing your wardrobe with seasonal staples or investing in timeless pieces, our logistics network guarantees your items arrive in pristine condition.

Processing typically takes 1-2 business days after order confirmation. Delivery durations vary based on destination and carrier capacity. For domestic shipments, allow 3-7 business days post-dispatch. International orders may require 10-20 business days, excluding customs clearance. Note that holidays or peak seasons may temporarily extend these estimates.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+.

All fees are calculated at checkout based on your cart total and destination.

We currently ship to over 50 countries across North America, Europe, and select Asian regions. Some remote locations or areas with trade restrictions may not be serviceable. During checkout, our system will verify your address eligibility. For specific inquiries about your region, contact [email protected].

Once dispatched, you'll receive a confirmation email with a tracking number and carrier link. Monitor your package's journey directly through the courier's portal. If tracking details don't update within 48 hours of shipment notification, check your spam folder or reach out to our support team for assistance.

While rare, delays can occur due to weather, customs, or carrier disruptions. If your order exceeds the estimated delivery window by 5+ business days, contact us at [email protected] with your order number. For lost packages confirmed by the carrier, we'll initiate a replacement or refund within 72 hours of investigation.

International shipments may incur customs fees determined by your local authorities. These charges are the customer's responsibility and are not included in your order total. We recommend consulting your country's import policies before purchasing. While we can't predict exact fees, declaring accurate item values helps prevent clearance delays.